Gifts & Kits

Do you have any doubts or questions? Here are some frequently asked questions:

Our products are formulated for all skin types and are free of harsh chemicals and artificial fragrances. However, we recommend testing them on a small area before continued use to ensure they do not cause any irritation or allergic reactions.

If you begin to experience itching or burning, it means the products are too strong for daily use on your skin type. We recommend using them intermittently or, if the symptoms persist, discontinuing use immediately.

You can use a soap dish with drainage to keep the soap dry or let it dry on a flat surface where water does not collect.

Trim the wick before each use: Before lighting, trim the wick to a length of 5 to 7 mm (removing any built-up carbon residue.
Respect the maximum burn times: Do not keep the candle lit for more than 2 to 3 continuous hours. Burning it for too long can overheat the container and cause the wick to lean or detach.
Extinguish without blowing: Avoid blowing directly on the flame, as this produces smoke, soot, and unpleasant odors. It is best to extinguish the flame using its own lid.
Proper storage: Store them in a cool, dry, and dark place, protected from sunlight. Keep them covered so they do not collect dust or lose their fragrance.

Once we receive your order, we carefully process it within 2-3 business days.

Estimated processing times may vary during peak seasons and due to high sales volume.

Once we process your order, shipping may take 1–3 days in Puerto Rico and 3–5 days in the U.S. Once your order has shipped, you will receive your tracking number via email.

Due to the nature of our products, we do not accept refunds or returns.